Privacy Policy
Last updated: July 5, 2026
This Privacy Policy applies to Sutton ADU Fresno and the website located at suttonadufresno.com. By using the site or submitting a service request, a visitor agrees to the practices described here. Sutton ADU Fresno operates as a home-service marketing and referral company: it advertises home services, accepts requests from visitors, and passes those requests to independent businesses that carry out all actual work. This policy explains what information is collected, how it is used, and the choices available to every visitor.
State Privacy Rights
Residents of California, Virginia, Colorado, Connecticut, Utah, and other states that have enacted comparable consumer privacy legislation are entitled to the rights set out in this section.
- Access and Knowledge. A resident may ask Sutton ADU Fresno to identify the categories and specific pieces of personal information it has collected about that person and to identify who received that information.
- Correction. A resident may ask that inaccurate personal information be corrected.
- Deletion. A resident may ask that personal information be deleted, subject to limited exceptions permitted by law.
- Portability. A resident may request a copy of the personal information they provided in a portable format.
- Opt Out of Sale or Sharing and of Targeted Advertising. A resident may direct Sutton ADU Fresno to stop selling or sharing personal information and to stop using it for targeted advertising or profiling.
Important notice about how requests are handled. When a visitor submits a service request through suttonadufresno.com, that submission - including contact details and project information - is passed to the independent businesses that respond to and fulfill those requests. Under some state privacy laws, transferring personal information in this manner may qualify as a sale or a share of personal information. Sutton ADU Fresno does not misrepresent this fact. A visitor who does not want their information passed to those businesses should not submit a request. Anyone who has already submitted a request and wants to opt out, or who wishes to withdraw, may do so by reaching Sutton ADU Fresno through the contact page. That contact method is the opt-out mechanism; there is no on-site toggle or cookie banner for this purpose.
How to Exercise These Rights. Submit a request through the contact page. An authorized agent may submit on a consumer’s behalf provided that proof of authorization accompanies the request. Sutton ADU Fresno may verify identity before acting on any request. A response will be provided within the timeframe the applicable state law requires.
Appeals. If Sutton ADU Fresno declines a request, the consumer may appeal by replying to the decision notice or contacting Sutton ADU Fresno again through the contact page. The outcome of any appeal will be communicated in writing.
Non-Discrimination. No visitor or consumer will be denied access to the site, charged a different price, or given a reduced quality of service because they exercised any privacy right described here.
Data Retention
Sutton ADU Fresno keeps personal information only as long as necessary to coordinate the service request and meet any applicable legal or recordkeeping obligations. Once that purpose has been satisfied and no legal requirement compels further retention, the information is deleted or de-identified in the ordinary course of business.
Text Message and Call Disclosure
By providing a phone number through suttonadufresno.com, a visitor understands and agrees to the following:
- Who may contact you. Both Sutton ADU Fresno and the independent business or professional that receives and handles a visitor’s request may send text messages or place calls to the number provided.
- Consent covers autodialed and prerecorded contact. A visitor’s consent extends to calls and text messages placed using an automatic telephone dialing system and to messages delivered by prerecorded or artificial-voice technology.
- Consent is not required to purchase. Agreeing to receive calls or texts is never a condition of obtaining any goods or services.
- Message frequency. The number of messages a visitor receives will vary based on the nature of the request and the responses it generates.
- Carrier charges. Standard message and data rates may apply depending on the visitor’s mobile carrier and plan.
- How to stop texts. Reply STOP to any text message to stop receiving text messages. Reply HELP for assistance. Note that opting out of text messages does not stop other forms of contact related to an open or pending request unless the visitor separately asks Sutton ADU Fresno to cease all contact.
- Additional opt-out requests. Questions about messaging or requests to opt out can also be directed through the contact page.
Changes to This Policy
Sutton ADU Fresno may update this Privacy Policy from time to time to reflect changes in its practices or applicable law. When changes are made, the revised date shown at the top of this page will be updated. Continued use of suttonadufresno.com after a revised policy is posted constitutes acceptance of the updated terms. Last updated: July 5, 2026.
Visitor Consent
When a visitor submits a form, initiates a chat, or sends information through suttonadufresno.com in any other way, that action constitutes the visitor’s express permission for Sutton ADU Fresno to transfer the submitted information to the independent business that will respond to the request. It also constitutes the visitor’s express permission to be contacted by Sutton ADU Fresno and by that business via phone call, text message, or email regarding the request - including contact made using autodialed systems or prerecorded messages. Agreeing to receive calls or texts is not a condition of obtaining any home service. A visitor who does not wish to be contacted in a particular way may indicate that preference through the contact page.
Affiliated Brands and Shared Vendors
Sutton ADU Fresno is one of several home-service websites and brands operating under common ownership or management. Those affiliated brands share certain infrastructure and service vendors - including systems for call handling, appointment scheduling, customer relationship management, web hosting, and marketing technology. Personal information collected through suttonadufresno.com may be accessed by or shared with those affiliated brands and the vendors that serve them so that a request can be directed to the right trade category and geographic area, and to support billing, fraud prevention, and quality control functions. Every affiliated brand and every vendor that receives personal information in this context is expected to handle it under this policy or one that is materially consistent with it.
How Information Is Shared
The name, phone number, email address, service location, and project details that a visitor submits through suttonadufresno.com are provided to the licensed contractors and home-service companies that cover the relevant trade and area. These are the businesses that will reach out, quote the job, and perform the work - they are not agents or employees of Sutton ADU Fresno, and they operate entirely on their own. Once a visitor’s information reaches them, those businesses may contact that visitor directly and are governed by their own privacy and business practices.
Beyond that core transfer, Sutton ADU Fresno may also disclose personal information to comply with a legal obligation, respond to a lawful government request, enforce its terms, or protect the rights and safety of visitors and the public. Aggregate or fully de-identified analytics data - from which no individual can be identified - may be used or shared for research and business purposes without restriction.
Security Measures
Sutton ADU Fresno uses industry-standard technical and administrative safeguards to protect personal information against unauthorized access, disclosure, or loss. These measures are reviewed and updated periodically. However, no method of electronic transmission or storage is completely secure, and Sutton ADU Fresno cannot guarantee that information will never be accessed by unauthorized parties. Visitors submit information at their own risk and are encouraged to take reasonable steps to protect their own data.
Information Collected
Sutton ADU Fresno collects two broad categories of information through suttonadufresno.com.
The first is information a visitor actively provides. This includes whatever is entered into a quote request form, a contact form, a chat window, or gathered during a phone call: typically a visitor’s name, the best phone number to reach them, an email address, the address where service is needed, and a description of the project or problem. Visitors should provide only what is necessary to get a useful response.
The second category is basic technical data generated automatically when someone browses the site - such as which pages were visited, general browser and device type, referring URL, and session duration. This data is collected through standard web analytics tools and is used to maintain and improve the site.
Visitor Choices
Visitors have several straightforward options for controlling how their information is handled:
- Stop text messages. Reply STOP to any text message sent by Sutton ADU Fresno or its partner businesses.
- Find out what is on file. A visitor may ask Sutton ADU Fresno what personal information it holds about them by submitting a request through the contact page.
- Request deletion. A visitor may ask that their personal information be deleted by contacting Sutton ADU Fresno through the contact page. Deletion is subject to any legal obligations that require Sutton ADU Fresno to retain certain records.
Contact Information
Questions about this Privacy Policy, or requests to exercise any privacy right described here, should be directed to Sutton ADU Fresno through the contact page. Sutton ADU Fresno will make reasonable efforts to respond promptly and in accordance with applicable law.
